Privacy Policy
PF & L Collins Contractors Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What Information We Collect
We only collect personal information that you voluntarily provide through our website contact form, including:
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Name
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Company name (if applicable)
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Phone number
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Email address
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Project details or enquiry information
We do not collect sensitive information.
2. How We Use Your Information
We collect and use your information solely for the purpose of:
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Responding to your enquiry
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Providing quotes or project-related information
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Communicating with you about your request
We do not use your information for unsolicited marketing.
3. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information submitted through our website is stored securely via our website hosting provider, including platforms such as Wix, and through our internal email systems. These providers may store data on servers located outside of Australia; however, they are required to maintain appropriate data protection and security standards.
4. Disclosure of Information
We do not sell, rent or trade your personal information.
Your information may only be shared where necessary to:
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Respond to your enquiry (e.g. internally within our team)
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Comply with legal obligations
5. Cookies and Website Data
Our website may use basic cookies or analytics tools to improve user experience. These do not identify you personally.
6. Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
7. Contact Us & Updates
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
P.F. & L. Collins Contractors
Factory 2, 17 Oban Rd
Ringwood VIC 3134
Phone: (03) 9722 2999
Email: admin@collinscontractors.com.au
We may update this Privacy Policy from time to time. The latest version will always be available on our website.